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POLICIES
DELIVERY
If there is no one at the home
when we deliver your gift, we will generally leave the gift
on a covered area, we will also
call the gift recipient and let them know where the gift was left.
When you call to place your
order, we will ask for all contact information of the gift
recipient.
If you provide us with an
INCORRECT address or we simply cannot find the address that you have
provided us. The gift
then comes back to us and we will contact you for a 2nd delivery
attempt.
In this instance, the customer
will be responsible for all delivery charges.
DONATIONS
We are asked for donations
frequently. We are glad to help when we can.
Our policy regarding donations is that we can only support
our regular clients.
GIFT
SATISFACTION
We are very proud of our
gifts and the products that we use.
If you are not satisfied
for any reason with your gift basket, please contact us at
gifts@somethingdifferentgiftbaskets.com - we are happy to
resolve any challenges.
RETURNS
Proudly, we have never been
asked by anyone to return a gift basket.
However; we have had instances
of people wanting to exchange or trade for
another one of our selections.
We are not able to exchange or trade gifts that have
already been received.
SAME DAY SERVICE
Please call us at 432-0713 by
11AM if you need your gift to arrive the same day.
When you call in your order
(not ordering online) by 11AM that is same day service.
SHIPPING POLICIES
We DO NOT ship to out of state
hospitals. Many hospitals do not accept packages for patients.
We DO NOT ship to out of state
schools. Many school policies do not accept packages for students.
When you call us to ship a gift
out of state, per your request, we can provide you with
the tracking number of your
gift so that you will know when it arrives to the gift recipient.
YOUR PRIVACY
Something Different Gift
Baskets is firmly committed to protecting our clients privacy.
When you shop online you can be
assured that NONE of your contact information or your
credit card information will be
shared with any outside party.
We utilize a SECURE server and
processing order system.
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